Monday, January 31, 2011

Not Too Late to Take Pepco Survey

If you haven’t yet completed the online Pepco feedback survey conducted by the County’s Pepco Work Group, you still have a chance. The deadline has been extended to February 7. Note: if you wrote to me about Pepco, I forwarded your comments to the Pepco Work Group.

The survey is designed to obtain information on how the public views Pepco’s service, the extent to which customers have experienced outages, the economic impact of those outages and some insight as to what additional costs customers would be willing to incur in exchange for improved service.

Two different surveys, one for business customers and one for residential customers, are offered. Click on the appropriate link to take the survey that applies: and/or If both apply, customers are asked to complete each one.

The Pepco Work Group is comprised of community leaders who were appointed to investigate the reliability of Pepco’s service in Montgomery County and formulate concrete steps necessary to improve that service. The County will share the Work Group’s final recommendations with Pepco and the Maryland Public Service Commission (Pepco’s regulatory authority).

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